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Understanding how and why we use cookies

We use cookies on our website ( to create the most effective website possible for our users. Among other things, the cookies we use allow us to improve your experience when using our website and to ensure the website performs as you expect it to.

This cookie policy explains what cookies are, how we use them on our website and what benefits they bring.

On local websites which are linked to from this website, cookies may be used to allow you to log on to Internet Banking, choose log on preferences, apply for products and services online and use financial tools. Please bear in mind that HSBC Group members will have their own privacy statements and cookie policies that will govern their use of cookies and any information you submit on a local website.

As you may be aware, recent legislation requires websites to gain visitors’ consent to use certain cookies. As a group, HSBC is working to implement appropriate changes to its websites as soon as possible.

Frequently asked questions about cookies

What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the Internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user’s device.

HSBC Group websites use cookies for a variety of reasons, including determining preferences, letting users navigate between pages efficiently, verifying users and carrying out other essential security checks. The cookie policy on each HSBC Group website will explain how they use cookies.

Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to ‘cookies’ throughout; however it also covers these alternate mechanisms.

More information about cookies can be found on

How cookies make our website safer and easier to use

Cookies are used for a variety of reasons, such as to improve website functionality and performance and to safeguard your privacy when you’re browsing our website.

We use ‘analytics’ cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don’t like and how we can improve things for you.

When we include links to other websites, please bear in mind they will have their own privacy statements and cookie policies that will govern the use of any information you submit. We recommend you read their policies as HSBC is not responsible or liable for their privacy practices.

How we work with trusted third parties

Third parties are trusted suppliers to HSBC. They include partners who provide important functionality to our website, and partners who help us improve our website, such as Webtrends, who provide statistics about which pages are visited most frequently.

We will not share any personal information gathered through the cookies on this website with third parties.

More about your privacy

To find out more about how HSBC protects your privacy when using our website, please read our terms and conditions, privacy statement and hyperlink policy.